Cancellations must be completed online 5 working days prior to the test date. You should click the Tests tab and retrieve your booking; you must then enter your booking reference number and password.
Monetary refunds will not be given, but you will be issued with a voucher that will be sent to the email address you provided at the booking stage. The voucher can be used when re-booking and you will not be charged again.
To cancel a test, please click here.