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Access Keys
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Terms and Conditions

Use of the LUCAS website, http://lucas.tfl.gov.uk, is governed by these terms and conditions.

If a user does not accept these terms and conditions they should exit the LUCAS website immediately. Specific attention is also drawn to the notice concerning copyright and the Privacy Statement.

LUCAS may at any time revise these terms and conditions without notice. It is up to the user to regularly review the terms and conditions in case there are any changes. Continued use of the LUCAS website after a change has been made is to be treated as acceptance of that change by the user.

While LUCAS tries hard to ensure that these websites are functioning correctly and are as accurate as possible, this will not always be achievable and therefore the following disclaimer applies.

These websites are provided "as is" without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, compatibility, non-infringement, accuracy and security. LUCAS does not guarantee or represent that the content and/or facilities available or accessible via these websites will always be accurate, complete or current or that access to the websites will be uninterrupted.

LUCAS expressly disclaims all liability for any direct, indirect or consequential loss or damage occasioned from the use or inability to use these websites, whether directly or indirectly resulting from inaccuracies, defects, viruses, errors - whether typographical or otherwise, omissions, out of date information or otherwise.

Accessing these websites and the downloading of material from them is done entirely at the user's own risk. The user, and not LUCAS, will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if LUCAS has been advised of the possibility of such damage.

These websites may contain links to other websites over which LUCAS has no control. Such links are supplied solely for the convenience of users. LUCAS is not responsible for the contents or reliability of the linked websites and does not necessarily endorse the views expressed within them or the organisation or persons providing them in any way. LUCAS does not guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

Providers of other websites may place text-based links to pages on the LUCAS websites without seeking prior permission. However such links must not open LUCAS website pages into frames within another website. Pages from the LUCAS websites must be loaded into the user's entire browser window. The use of the LUCAS logo or the logos of any associated or subsidiary organisations must not be used for promotional or linking purposes unless prior approval in writing has been given. Please contact LUCAS for further details on obtaining such approval.

These terms and conditions will be governed and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over disputes between a user and LUCAS arising out of the access or use of these websites. Omission by LUCAS's to exercise any right under these terms and conditions will not constitute a waiver of such right unless expressly stated by LUCAS in writing.

Unless expressly stated the copyright and other intellectual property rights (such as, design rights, trademarks, patents etc.) in any material provided on the LUCAS websites remains the property of LUCAS (or as the case may be another rightful owner). LUCAS owned material on these websites including text and images, may not be printed, copied, reproduced, republished, downloaded, posted, displayed, modified, reused, broadcast or transmitted in any way, except for the user's own personal non-commercial use. Permission for any other type of use must be obtained - LUCAS may be contacted for details.

Privacy policy
LUCAS respects user privacy and operates under a strict privacy policy; this is outlined below.




LUCAS is committed to protecting your personal information when you are using LUCAS services.

In order to provide you with the full range of LUCAS services, we are sometimes required to collect information about you.

The website privacy statement explains the following:

What information LUCAS may collect about you
How LUCAS will use the information collected
How LUCAS will protect the information you give us
The use of cookies on the LUCAS website and how you can disable these cookies
The use of web beacons on the LUCAS website
Changes to the LUCAS website privacy statement

We have outlined our obligations and your rights under the Data Protection Act (DPA) 1998, which regulates the use of personal data in all organisations.

Details of how LUCAS uses the information you supply when applying for specific services will be added to these pages where appropriate.

The LUCAS website may contain links owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them.

We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.